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• Shipping fee: 1,000 yen (nationwide flat rate)
  * Free shipping nationwide for purchases over 12,000 yen
• NP deferred payment fee: 209 yen (if you choose NP deferred payment)

Payment Method

• Credit card (VISA, MASTER, JCB, AMEX)
• Google Pay
• Paidy next month payment (convenience store/bank)
  This payment method can be used with just your email address and mobile phone number. No prior registration or credit card is required.
  No matter how many times you shop in a month, you will pay once the following month. The amount you spend for that month will be confirmed on the 1st of the following month and you will be notified by email and SMS.
  The following payment methods are available:
  Direct debit (payment fee: free)
  Convenience store (payment fee: 356 yen including tax)
  Bank transfer (fees vary depending on financial institution)

Payment period

[Credit card]

This will vary depending on the closing date and contract details of your credit card. Please contact your credit card company.

[Paidy next month payment]

Each month, we will close the billing process at the end of the month and issue an invoice on the 1st of the following month. We will also notify you by email or SMS (short message) by the 3rd of the month.

The payment due date is the 10th for convenience store payments and bank transfers. For direct debit payments, the payment will be debited on the 12th*. However, for January and May, the payment may be debited on the 20th*. (*If the bank is closed on that day, the payment will be debited on the next business day.)

Delivery time

Your order will be shipped within 10-21 business days after payment is confirmed.

Returns and Exchanges

We do not accept returns (refunds) or exchanges due to customer convenience.

Distributor

■ Operator: Asao Imanaka
■Address: 2-3-2 Sendagaya, Shibuya-ku, Tokyo
■Telephone number: 07017657199

*Please note that we are unable to accept returns or exchanges at this address as it is different from the reception desk for returns or exchanges.

Contact Information

DALLA Customer Support (Hours: 11:00-19:00)

info.dalla.official@gmail.com